Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times We ship to addresses within the United States. Shipping rates are calculated at checkout based on the weight and destination of your order. Estimated delivery times are:
- Standard Shipping: 5-8 business days
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or high-volume shipping periods.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package through the carrier's website.
Shipping Restrictions We currently ship only within the United States. We are unable to ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.
Damaged or Lost Packages If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
Incorrect Shipping Address Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately and we will do our best to correct it before your order ships.
Returns Due to Shipping Issues If a package is returned to us due to an incorrect address or failure to claim the package, we will contact you to arrange re-shipping. Additional shipping fees may apply.
Contact Us For any shipping-related questions or concerns, please contact our customer service team. We're here to help!